Zoom audio problems on Surface Laptop – Microsoft Community.Zoom audio problems on Surface Laptop – Microsoft Community

During the COVID pandemic and even post-pandemic, Zoom remains one important video conferencing app people have installed and use on their devices. With it, many were able to and still can virtually remain in touch with loved ones.

The app also plays a key role in learning, business, meetings, and other areas of our lives. People who are not familiar with the controls of the app can also find it источник to hear other participants or get their voices heard. Participants on the other end of a zoom meeting might not hear you for a number of reasons.

Some of these factors are outlined below. All of these issues require different fixes. One common issue, however, which why is zoom sound not working on laptop zoom users, in particular, run into is disabling audio and muting their microphone.

Zoom audio system lets you hear audio and sounds skund from other participants if you have wound audio connected. And to be heard, you must stay unmute. Setting 1: While in a meeting, tap your screen to display the meeting controls below your screen. Setting 2: To be heard by other participants in a Zoom meeting, tap on the screen to show the call controls. Tap on the microphone icon if there is a red diagonal line across it.

After your selection, Test the Speaker. Step 5: To make sure your audio will be delivered to participants, look for Microphone also under the Audio tab and click the Input level bar next to Test Mic to pick the right mic. Click the Test Mic button afterward to confirm that the selected mic works. Otherwise, you may have to try another mic from the list.

If you are, however, facing no Zoom audio on your mobile device, the solution soun in the following section will help you. Step 4: Click Meeting. Make sure also that Always Mute My Microphone is disabled. Step 2: Open Zoom and tap Settings at the bottom right screen. That said, the steps below show how приведу ссылку Fixppo — an iOS смотрите подробнее tool — may be used to fix Zoom audio connection in addition to other possible issues with an iOS device.

Step 2: Open the app and select Standard Mode. Step 3: Connect your device to your PC and click Next. Make sure your iOS device is unlocked before why is zoom sound not working on laptop Next.

If your zoom audio is not working, this post has explained to you ways to can fix the latop by making certain settings on your device and Zoom. If the Zoom no audio problem persists on your iOS device, you may want to consider fixing the problem with Fixppo. Product-related questions? Zoom Audio Not Working? Fix it Now! Brandon Eldred July 30, Updated: November 15, На этой странице to learn why Zoom audio not working as well as the solution?

Keep on reading. Brandon Sounx. Click to rate this post Generally rated 4. You have already rated this article, думаю, www.zoom.us.download pc do not repeat scoring!

Microphone Not Working on Zoom? Try This! – Cinch I.T. – Fix 1: Restart Your Computer

Hello AndrewNagel1 ,. Thanks for reaching Microsoft Community and posting your concern here. We’re sorry for the delayed response. Audio echo in a Zoom meeting has been common for most devices which have built-in microphone and speakers. There are three possible causes of this issue: A participant has both the computer and telephone audio active; Participants with computer or telephones speakers that are too close to each other; and multiple computer with active audio in the same conference room.

Hope this helps. Was this reply helpful? Yes No. Sorry this didn’t help. Thanks, Steven. I’d looked at that article in the Zoom Help Center, but it doesn’t seem to address my issue.

I’ve been using the Surface Laptop 3 for Zoom for months with no problems. Three weeks ago this problem started and I cannot stop it by changing the setttings on Zoom. I am in meetings with many people whose mics and speakers are near each other, and no one else is having the problem.

That’s why I think it’s a Microsoft hardware or Windows 10 problem rather than a Zoom problem. No matter what audio settings I use for Zoom, if I’m using the built-in Realtek audio and mic, I have the problem. The mic picks up the audio from the other meeting participants coming out of my speakers and Windows does not know to cancel that audio out. Zoom then perceives me as the person speaking. I can’t hear anyone else, and the person actually speaking hears themself twice.

I’ve been experiencing the same problem and it started out of the blue months ago after having almost no issues with it since getting the laptop in April Zoom support was no help at all.

It’s been happening across my entire organization more frequently now, 50 employees all on Surface Pro 3. Seems to help if you turn the speaker volume down, but not much. Thanks for keeping me posted. I’m sorry for the delayed response. In this case, please give these troubleshooting steps a try to isolate the issue:. Run audio troubleshooter. Make sure to check View Optional features and install all recent updates.

Restart the Surface after installing updates. Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo.

Go to Download driver and firmware for Surface , choose your Surface model then click Download. Choose the. After downloading, run and install the. Run System File Checker in Windows In any event the issue still persists, we suggest to perform a Fresh Start. It lets you perform a clean reinstallation and update of Windows while keeping your personal data and most Windows settings intact.

Fresh Start will remove most of your apps, including Microsoft Office, third-party anti-virus software, and desktop apps that came pre-installed on your device. You will not be able to recover removed apps, and will need to manually reinstall these apps later. I had done the diagnostics and updates before posting. I’m currently doing everything shy of the Fresh Start, which sounds scary.

I’ll let you know if it’s all helped. I have the same issue with my Surface laptop that I just got 2 weeks ago. When I join a Zoom meeting everyone else hears an echo. If I join the Zoom audio via my phone there is no echo.

I’m more than a little frustrated because for the money I spent on this computer I should be able to do basic things like use Zoom! I have tried the things mentioned in the article from Zoom and the items below mentioned by StevenK except for the fresh start since this computer is just 2 weeks old, I don’t think I should have to do that! Thanks, Allison. I was just about to write to Steven, but he’ll probably see this here. I tried all the steps he suggested other than the Fresh Start, and nothing has worked.

I don’t use a docking station, so I doubt that has anything to do with anything. This problem surfaced pun intended this week. When I use the Surface Laptop’s built in microphone and speakers and someone else speaks, Zoom picks up that audio from my speaker and loops it.

Zoom thinks I’m speaking and cuts off my colleagues. They hear themselves echoing through my Surface. I hear them as broken up. I’ve been through all the audio settings in Windows 10 and Zoom and cannot fix. It seems like it can’t be a Zoom problem, because Zoom must have worked through this issue that literally every person who isn’t using an external mic or headset has.

Please let me know if you know how to fix this. I recently bought a Surface Laptop and am having the same issues. Clearly this is something that Microsoft has to fix. The Surface product line needs to work with all video conferencing platforms beyond Teams. Please fix this or I’ll be forced to buy competitors products. Our entire agency works with Surfaces at the moment.

Choose where you want to search below Search Search the Community. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Do I need a new computer? This one is only a few months old. Only solution has been to use headphones, which I hate using. In reply to AndrewNagel1’s post on February 21, Hello AndrewNagel1 , Thanks for keeping me posted. In this case, please give these troubleshooting steps a try to isolate the issue: Run audio troubleshooter.

Update drivers and firmware Check what is the current OS Build of your Windows version by typing winver on the search bar near the Windows logo. Of note, I am also using a surface docking station. Anyone have any other ideas?

It appears to be a software related issue with the hardware and how it relates to Zoom. Really hope Microsoft takes a look into this issue. StevenK Is there any evidence that confirms doing this addressed the issue? This site in other languages x.

Why is zoom sound not working on laptop –

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This could be the reason Video conferences have many advantages. Typical error sources include: Other participants have muted their microphone, speakers, or headphones. Incorrect audio settings or recording devices have been selected. Audio scripts are blocked by temporary data in the browser cache.

Speakers built into the smartphone have been disabled in the app. Step 1 : Log in to your Zoom account by entering your user data in the Zoom client. Step 4: Here you will find a whole list of audio options. Test the function of your speakers and check whether the correct speaker is selected. Check the functionality of your microphone. Enable automatic audio connection via computer to give Zoom access to your computer audio when you enter a meeting.

In this prompt window, you can also perform an audio test and enable automatic connection to computer audio. Try leaving the Zoom meeting and joining again, but this time leave the audio and video settings unchecked. You can select any or all these options to give Zoom authorization to use your microphone, and then check if the audio works again.

Sometimes the problem may not be Zoom but your computer or mobile device. Here are some troubleshooting steps to try. Disconnect any audio device connected to your computer such as a Bluetooth speaker or Bluetooth headsets. If so, disconnect Bluetooth and the Bluetooth audio device from your computer and check whether the audio works again.

Sometimes Zoom audio may fail to work because of pending updates on your computer. Restart your Zoom call by leaving the meeting and re-joining using the same Zoom credentials. If prompted about Microphone access, select Allow to give Zoom authorizations to use your mic. Sometimes the problem may not be with the Zoom app but with your computer or mobile device. You can start by checking the volume levels on your device or moving closer to your mic.

If none of these quick fixes resolve the issue, move to specific troubleshooting steps for your device as listed below. Step 2: Go to the Audio button on the left side and then select the connected Microphone from the drop-down menu under the Microsoft section. After that, tick all boxes except Mute my microphone when joining a meeting. Do you encounter the Zoom microphone not working error during use?

Various factors can attribute to it. You can view the possible causes and fixes in this post. So, perform the following steps to permit to access the microphone. Step 3: Switch to the Microphone tab on the left side and find the Let apps use my microphone on the right side. Then, enable the setting by sliding the toggle switch to the right.

Step 1: Open Zoom and go to the Settings page. Step 2: Choose Audio and then Advanced on the right side. Then, change the default settings that are in the Audio Processing section to Moderate. Step 1: Click the Windows icon on the taskbar and then click the gear icon referring to Windows Settings. Step 3: Choose Troubleshoot on the left pane thereafter expand the Playing Audio section and hit the Run the troubleshooter button.

Therefore, try updating the audio driver.

Why is zoom sound not working on laptop –

 
 
Thanks for продолжить Microsoft Community and posting your concern here. It is also practical to record Zoom meetings so soound can post them online later as informational material or so you can rewatch an interview. Writing by Chris Hall.