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Zoom app volume not working. How to troubleshoot when your Zoom audio isn’t working during a meeting

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Step 3: Choose Troubleshoot on the left pane thereafter expand the Playing Audio section and hit the Run the troubleshooter button. Therefore, try updating the audio driver. Step 1: Launch Device Manager. Step 2: On the Device Manager window, double-click the Sound, video and game controllers category. Then, switch to the Driver tab on the properties window and click the Update Driver button. Step 4: Choose the Search automatically for updated driver software option on the next window.

First, follow the tutorial to uninstall Zoom and then go to the official website to download and install Zoom again. This post offers 5 ways to fix the Zoom freezing or not working issue. You can try them one by one. Vicky is a website editor who has been writing tech articles since she was graduated from university. Most of her articles talk about Windows PC and hard disk issues. Some of her articles also touch on YouTube usage and issues.

During her spare time, she likes to spend time reading, watching videos, and sitting on her Yoga mat to relax. Partition Wizard. Download Partition Wizard. Zoom Microphone Not Working?

Have you tried updating to the newest version 5. That fixed it for me. Otherwise you can revert to the last version that worked for you. In my case that was 5. The links are all available above. Dear Sg,My problem is very similar to yours. My speaker is working well in any other Clients while no sound came out in my Zoom Client, no matter in meeting or in the audio testing Thinkpad, windows 10, 64 bit.

Everything is fine if I use the online Zoom in browser. So the problem only exists in Zoom Client. But I tried the as-mentioned solutions in this post, to install the previous versions. Still no sound came out I also tried to reinstall my zoom by using different versions and reinstall my Audio Driver. Failed all the time This sounds like exactly the same problem I had on my ThinkPad about a year ago.

I am sorry to hear that you are experiencing the same problem. Back then, it took at least a week for Zoom to post anything acknowledging that a problem existed and several weeks after that for Zoom to deliver a client update to fix my problem. I did not revert my Zoom app to an earlier level. I just used Zoom in my browser until a fix was finally delivered.

What is the level of your Zoom client? We will all need to avoid updating to that level until Zoom acknowledges the problem and announces that the problem is fixed in a later level. I also tried to reinstall the old version like 5. Cannot work. I hope I can figure out how to turn off Zoom autoupdate for a while to avoid 5.

I will then monitor the Zoom Windows release notes at Release notes for Windows — Zoom Support until a release appears which is intended to address this issue. While we are all waiting for a fix to appear, please consider following Troubleshooting instructions at Frequently asked questions — Zoom Support to submit a Technical Support request.

That will notify Zoom support of the problem if they don’t already know and let them know that we Windows users are awaiting a new release that doesn’t have the problem. I already reported this problem to Zoom Support. They said that they will further investigate this problem. Hope a new version will fix this. With the help of the technicist from Zoom, I fixed this problem. Actually, it is something wrong with the Audio setting. When you are using your zoom to play a audio, open your Sound settings in Windows and check the volume mixer.

Then you may find that the application for Zoom meeting is muted. Just unmute it, everything will be fine. Just wanted to thank you again for posting this information. Even though I had autoupdate turned off for Zoom, a few weeks ago my Zoom sound output failed as before. Using the information which I posted below in response to your post, I was able to quickly find my way to the advanced audio settings and unmute Zoom to solve the problem.

Odd that it failed in the first place. Is Zoom perhaps targeting what it perceives to be whiners within its community? Remember, just because you aren’t paranoid doesn’t mean you aren’t being followed.

It was not trivially obvious how to “check the volume mixer”. When I scrolled to the bottom of the window, I saw:. So, which of the two Zoom entries need to be adjusted? More to the point, why are there two Zoom entries? Even more to the point, how do I remove the bogus entry so that there is no question which Zoom entry needs to be adjusted? Put another way, why is it necessary to navigate to the Windows App volume and device preferences window to discover that Zoom sound is muted?

It seems evident to me that the Zoom app has a dysfunctional relationship with Windows audio settings. Perhaps a technicist from Zoom can chime in on this thread to help all of us Zoom users on Windows get Windows audio settings for Zoom straightened out? I had the same issue with a Samsung laptop – no sound from only the Zoom App or website.

I now have sound from laptop speakers or connected headset. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.

Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Visit the page. Turn on suggestions.

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Search the community and support articles Windows Windows 10 Search Community member. Hello all, I installed Zoom for the first time yesterday on my laptop, I had one meeting.

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Zoom app volume not working.Zoom Audio Not Working? 5 Ways to Fix It

 
How to troubleshoot speaker issues · Make sure that you have the speakers turned on. · Press the volume buttons on your phone or tap the. Right-click on the volume icon at the bottom right to open the volume settings. Go to “Open Volume mixer”. › › Online sales › Zoom audio not working.

 
 

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